NOTE: If you encounter issues while buying a ticket or receive an “email confirmation” error, please verify that all the information you provided on the ticket purchase page is correct (expiration dates and CCV numbers are frequently the cause of problems). 

If you are looking for your confirmation email, please check “Promotion” or spam folders. Alternatively, you can check my.venuepilot.co with the email used for the purchase. More information on this can be found here: https://support.venuepilot.co/knowledge/i-cant-find-my-confirmation-email

About the Venue: 

Location: The Brightside is located at 905 E 3rd St., Dayton, OH 45402

Parking: There is free off-street parking on both sides of the building (first come, first serve). Please see our parking map on our website, thebrightsidedayton.com, for information. Please be mindful when you park that you are not blocking any other patrons in. Additional parking is available in the surrounding areas if the lots are full. 

Going to the show:

 - Please have your QR code (ticket) ready on your phone screen, or you can print a copy and bring it. We can also look up your order by name if you have any problems finding your QR code.

 - Most events are no re-entry, so please plan accordingly. Thank you for understanding.

 - Due to event setup requirements, we cannot let patrons inside the building before the posted door open time.

 - Many of our shows have limited seating or are standing only, and seating isn’t guaranteed (unless otherwise stated). We recommend wearing comfortable shoes for the best experience.

 - The venue is handicapped-accessible and has installed UV-C filters to sanitize circulated air. 

 - There is a patio for smoking accessible from the bar. 

 - Both alcoholic and non-alcoholic beverages are for sale. No outside beverages are allowed. 

 - Purses and small bags are allowed. No backpacks, please. 

 - Weapons of any kind and fireworks are strictly prohibited. 

All sales are final. No request for cancellations, changes, or refunds is accepted. If the event is canceled or postponed, we will try to contact every patron via email, time permitting. While we regret the inconvenience caused by these circumstances, we cannot be held responsible for any cost or damage such postponement or cancellation may incur.

The ticket holder assumes all risks and dangers pertaining to the event for which the ticket was issued. The venue, event organizer, software providers, and any associated member or individual cannot be held responsible for injuries, illness, loss, or damages incurred by patrons while attending the event.